Landlords FAQ
Frequently asked questions
How does guaranteed rent work?
Blackstar Residential takes a lease or management agreement on your property and pays you a fixed monthly rent for the duration of the agreement. We then manage the occupants and all day-to-day matters.
How long are the agreements?
Our agreements typically range from 2 to 5 years, providing long-term income security and stability.
Will I still be paid if the property is empty?
Yes. Your rent is guaranteed and paid on time each month regardless of occupancy.
Who are the occupants?
We work with a mix of carefully vetted occupants, including working professionals and individuals placed through established local authority partnerships where appropriate. All placements are professionally managed.
Who is responsible for maintenance?
Blackstar Residential coordinates day-to-day maintenance and minor repairs. Responsibilities for major works are clearly outlined within the agreement.
How do I keep track of my property?
Landlords have access to a secure online client portal, providing:
- Payment statements
- Compliance certificates and documentation
- Property updates and key information
- Ongoing reporting and communication
This gives you full visibility while remaining completely hands-off.
Are there any fees?
No. There are no letting fees, management fees, or tenant sourcing costs. Your income is fixed and predictable.
Is my property regularly inspected?
Yes. We carry out regular inspections to ensure the property is well maintained and compliant.
What types of properties do you accept?
We work with a range of residential properties, subject to location, condition, and compliance requirements. Contact us for a free assessment.